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Terms of Service

Last updated 5 September 2026

The service

Luventra converts bank statement CSV exports into OFX, QBO and QFX files for import into accounting software. Conversion runs in your browser; we do not receive your statement files. Using the service means you accept these terms.

Your responsibilities

You must have the right to use any file you convert. You are responsible for checking the converted output before relying on it — in particular that dates, signs and amounts match your statement. Bank export formats change without notice, and an import that looks complete can still be wrong.

Do not use the service to break the law, to infringe anyone’s rights, or to attempt to disrupt, overload or reverse-engineer the service.

Accounts

An account is optional. Signing in uses a one-time email link; keep access to your inbox secure, since anyone who can read it can sign in as you. You may delete your account at any time by contacting us.

Free use and paid plans

Files up to 50 transactions convert without an account or payment. Larger files require an active subscription, except during any promotional period we choose to run.

Subscriptions are billed through Stripe on a recurring basis until cancelled. Cancelling stops future renewals and access continues to the end of the paid period. We may change pricing for future periods with notice.

No professional advice

Luventra is a file format utility. It is not accounting, tax, bookkeeping or financial advice, and it does not check whether your records are correct or complete. You remain responsible for your own filings and reconciliations.

Availability and changes

We aim to keep the service available but do not guarantee uninterrupted access. We may add, change or withdraw features. If we discontinue the service we will give reasonable notice where we can.

Warranties and liability

The service is provided “as is”, without warranties of any kind, to the fullest extent the law allows. We are not liable for indirect or consequential loss, or for lost profits, data or goodwill. Where liability cannot be excluded, it is limited to the amount you paid us in the twelve months before the claim.

Nothing here limits liability that cannot lawfully be limited, including for fraud or for death or personal injury caused by negligence. If you are a consumer, your statutory rights are unaffected.

Termination

We may suspend or end access if these terms are breached. You may stop using the service at any time.

Contact

Questions about these terms: support@luventra.co.

Operator note, not part of the terms: this is an accurate description of how the product behaves, but it is a template rather than reviewed legal drafting. Insert your legal entity name and governing jurisdiction, confirm the contact address, and have counsel review the liability and consumer-rights wording for the markets you sell into — the UK and EU consumer regimes in particular.